Our client is one of the leaders in the market of medical services in Ukraine, the leading network of multidisciplinary clinics Odrex, in which several thousand patients are served daily. 

Odrex Medical Center has gained recognition among its clients due to highly professional doctors, modern equipment for diagnosis and treatment, its own laboratory and scientific center, high level of quality of services provided.

A growing flow of patients required a higher level of care and the ability to perform a multitude of administrative operations without physically resorting to the clinic. Therefore, the following tasks were set for the LineUp team, which had to be implemented in the course of the cooperation:

• To optimize and automate business processes of interaction with customers
• To increase clinic revenues by increasing sales, improving reputation and customer loyalty level
• To reduce the costs of customer service (staff time, consumables)

LineUp team addressed all the challenges listed above. 

As a result, our team’s effort produced the following benefits for the client. As a result of our cooperation, a number of products, described below, have been developed, which significantly improve and simplify the process of interaction between customers and the clinic, and allow the management of Odrex Medical Center to implement a strategic business development plan.

Some text. Fixario is a startup founded in 2020 in Frankfurt. The company has set itself the goal of changing and rethinking the P2P market for home repair services and related processes.

The founders of the company Alexander and Victoria spent a lot of time researching the market and understanding the concept of their product to come to us with a ready-made specification and high-level requirements.